In most cases, yes. This is one of the most common structural issues I see. The ads agency is incentivized to deliver clicks at the lowest cost. The internal marketing team owns the homepage and is often juggling a dozen other priorities. Nobody on either side is specifically responsible for whether the click and the landing experience tell the same story. If you want a quick diagnostic, ask both teams independently to describe the message of your current ad campaign in one sentence. If the answers do not match, that is your gap.






